PRIVACY POLICY
Last updated: 21st January 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Capacity Digital Ltd, 167–169 Great Portland Street, London, England, W1W 5PF.
Country refers to: United Kingdom.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Capacity Digital, accessible from [insert website URL].
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Company name
Any information You submit via contact or lead forms
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including but not limited to the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used include cookies, tags and scripts to collect and track information and to improve and analyse Our Service.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use Cookies for the following purposes:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use its features.
Cookies Consent Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify whether users have accepted the use of Cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website to provide a more personal experience.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, some parts of the Service may not function properly.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain the Service
To respond to enquiries and manage requests
To contact You by email, telephone or other electronic communications regarding services, updates or relevant information
To send marketing communications where You have provided Your details, unless You opt out
To analyse usage and improve the Service, marketing and user experience
For internal business operations and data analysis
We may share Your Personal Data in the following situations:
With Service Providers who assist Us in operating the Service or contacting You
In connection with a business transfer such as a merger or acquisition
With Affiliates or business partners where relevant
With Your consent
We do not sell Your Personal Data.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations, dispute resolution and enforcement of agreements.
Usage Data is generally retained for a shorter period, unless required for security or legal reasons.
Transfer of Your Personal Data
Your information may be processed at the Company’s operating offices or by Service Providers. This may involve transfers outside Your jurisdiction.
By submitting Your information, You consent to such transfers.
We take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to request deletion of Your Personal Data.
You may contact Us to request access to, correction or deletion of Your Personal Data.
We may retain certain information where required by law or where we have a lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before this occurs.
Law Enforcement
We may disclose Your Personal Data where required to do so by law or in response to valid requests by public authorities.
Other Legal Requirements
We may disclose Your Personal Data in good faith where necessary to:
Comply with a legal obligation
Protect the rights or property of the Company
Prevent or investigate wrongdoing
Protect the safety of users or the public
Protect against legal liability
Security of Your Personal Data
We use commercially acceptable measures to protect Your Personal Data, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13.
We do not knowingly collect Personal Data from anyone under 13. If You believe a child has provided Us with Personal Data, please contact Us and We will take steps to remove it.
Links to Other Websites
Our Service may contain links to third-party websites.
We have no control over and assume no responsibility for the content or privacy practices of those sites. You are advised to review their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page and the “Last updated” date will be revised.
You are advised to review this Privacy Policy periodically.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
Email: info@wearecapacity.co
Last updated: 21st January 2026
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions.
The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Capacity Digital Ltd, 167–169 Great Portland Street, London, England, W1W 5PF.
Country refers to: United Kingdom.
Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
Personal Data is any information that relates to an identified or identifiable individual.
Service refers to the Website.
Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analysing how the Service is used.
Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Website refers to Capacity Digital, accessible from [insert website URL].
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
Email address
First name and last name
Phone number
Company name
Any information You submit via contact or lead forms
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of Our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including but not limited to the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track activity on Our Service and store certain information. Tracking technologies used include cookies, tags and scripts to collect and track information and to improve and analyse Our Service.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use Cookies for the following purposes:
Necessary / Essential Cookies
Type: Session Cookies
Administered by: Us
Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use its features.
Cookies Consent Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies identify whether users have accepted the use of Cookies on the Website.
Functionality Cookies
Type: Persistent Cookies
Administered by: Us
Purpose: These Cookies allow Us to remember choices You make when You use the Website to provide a more personal experience.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. If You do not accept Cookies, some parts of the Service may not function properly.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
To provide and maintain the Service
To respond to enquiries and manage requests
To contact You by email, telephone or other electronic communications regarding services, updates or relevant information
To send marketing communications where You have provided Your details, unless You opt out
To analyse usage and improve the Service, marketing and user experience
For internal business operations and data analysis
We may share Your Personal Data in the following situations:
With Service Providers who assist Us in operating the Service or contacting You
In connection with a business transfer such as a merger or acquisition
With Affiliates or business partners where relevant
With Your consent
We do not sell Your Personal Data.
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, including compliance with legal obligations, dispute resolution and enforcement of agreements.
Usage Data is generally retained for a shorter period, unless required for security or legal reasons.
Transfer of Your Personal Data
Your information may be processed at the Company’s operating offices or by Service Providers. This may involve transfers outside Your jurisdiction.
By submitting Your information, You consent to such transfers.
We take reasonable steps to ensure Your data is treated securely and in accordance with this Privacy Policy.
Delete Your Personal Data
You have the right to request deletion of Your Personal Data.
You may contact Us to request access to, correction or deletion of Your Personal Data.
We may retain certain information where required by law or where we have a lawful basis to do so.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before this occurs.
Law Enforcement
We may disclose Your Personal Data where required to do so by law or in response to valid requests by public authorities.
Other Legal Requirements
We may disclose Your Personal Data in good faith where necessary to:
Comply with a legal obligation
Protect the rights or property of the Company
Prevent or investigate wrongdoing
Protect the safety of users or the public
Protect against legal liability
Security of Your Personal Data
We use commercially acceptable measures to protect Your Personal Data, but no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
Children’s Privacy
Our Service does not address anyone under the age of 13.
We do not knowingly collect Personal Data from anyone under 13. If You believe a child has provided Us with Personal Data, please contact Us and We will take steps to remove it.
Links to Other Websites
Our Service may contain links to third-party websites.
We have no control over and assume no responsibility for the content or privacy practices of those sites. You are advised to review their privacy policies.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page and the “Last updated” date will be revised.
You are advised to review this Privacy Policy periodically.
Contact Us
If You have any questions about this Privacy Policy, You can contact Us:
Email: info@wearecapacity.co